ecommerce inserts
that drive loyalty

Improve customer loyalty by optimising the unboxing moment with Penny Black. Use real-time customer data to design, print, send, and track hyper-personalised inserts, added to every order made online. 

INTEGRATE

Connect with your existing tech stack

Seamlessly connect Penny Black to your existing tech stack to deliver the post-purchase messaging that keeps customers coming back for more. 

Complete consistency between your online channels and the offline unboxing moment – for the first time.

SEGMENT

targeted campaigns in every order

Segment customer data in real-time to designed campaigns tailored for every step of the customer journey. 

Use data such as purchase history, subscriber status, order frequency, location, and more.

CREATE

inserts that convert

Upload designs aligned with your brand identity and goals – from tailored product recommendations and discount campaigns to gift messages.

Use the Artwork Builder to configure which elements become dynamic attributes.

Create personalised artwork with Penny Black

TRACK

REAL TIME PERFORMANCE METRICS

Track insert engagement and the impact on key metrics like transactions, conversion rates, revenue and AOV. 

Didn’t see the results you hoped? Need to launch timely, one-off campaigns? Quickly test and set new campaigns live and have them added to new orders in minutes.

optimise the unboxing moment to drive customer loyalty

Get your copy of the Owning the Unboxing Moment ebook

Fill out the form below to unlock your personal copy of the ebook.

Get inspired by examples of unboxing campaigns 

Fill out the form below to unlock your personal copy of the ebook.

Get your copy of the Owning the Unboxing Moment ebook

Fill out the form below to unlock your personal copy of the ebook.

Get your copy of the Owning the Unboxing Moment ebook

Fill out the form below to unlock your personal copy of the ebook.

Get inspired by examples of unboxing campaigns 

Fill out the form below to unlock your personal copy of the ebook.

Owning the unboxing moment ebook

Get your copy of the Owning the Unboxing Moment ebook

Fill out the form below to unlock your personal copy of the ebook.