Fulfilment
Partnerships

Deliver personalisation at speed with zero disruption

Ecommerce brands are focused on personalisation. But there's been one area they've never been able to personalise before: The unboxing moment

Become one of the first fulfilment centres to allow brands to add personalised inserts to their customers’ orders during the pick-and-pack process – all without impacting your existing processes

BY partnering with penny black, you get

Service differentiator

Win new business and upsell to existing customers by giving personalisation services your competitors can’t

Higher CLTV

Become an irreplaceable fulfilment solution that’s integrated into your clients’ Martech stacks

Mutual Growth

Penny Black increases repeat purchases, helping your clients grow: that means more orders that need fulfilling

We Deliver

Speed

Personalised inserts are printed in as little as seven seconds, adding zero disruption to your fulfilment processes

Reliability

Printers have a 99% uptime, even during peak. We’re also backed by AFGA, who have 100+ years of experience in print innovation

Support

We have a dedicated Ops Team committed to solving issues within 24 hours

Sustainability

All consumables we source are FCS Certified, eco-label awarded and kind to the planet. We also provide a cartridge recycling scheme

HOW IT WORKS

Install

We install our printers and satellites on as many packing benches you need
Integrate

Using simple API keys we integrate into your WMS allowing us to send print-ready inserts to the printer in real-time
Trigger

Packer logs the current order in your existing WMS
Print

Personalised insert is printed on-demand
Pack

The packer adds the insert to the top of the order, ready to be shipped

We've achieved a 4.5 Star Rating from 3pls including

"We are always looking to build our portfolio of partners so we can provide our customers with a full set of useful services that grow their brands. We're thrilled to have Penny Black included in that suite. By partnering with Penny Black, we'll be able to deliver personalisation at speed as part of the fulfilment process. Overall, enabling our clients to create experiences that delight shoppers."

Domien Pieters,Chief Commercial Officer, Radial EU

"At Penny Black, our Ops Team is focussed on finding the best ways to work with fulfilment centres to suit their day-to-day operations, while also giving their clients the best service. We get a thrill from working with 3PLs of all shapes and sizes to put them at the forefront of fulfilment innovation."

Maeve Hanna,Operations and Partner Success Lead, Penny Black

Agency Partnerships